At BIRI Trading Est., we are committed to delivering your orders safely and on time. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased through https://birigroup.sa
1. Shipping Areas
We ship products within Saudi Arabia. For international orders, please contact us directly for availability and shipping rates.
2. Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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During peak seasons or promotional periods, processing times may take longer.
3. Shipping Methods & Delivery Time
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We use trusted local and international carriers for delivery.
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Estimated delivery times within Saudi Arabia: 3–7 business days.
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Shipping times may vary depending on your location and unforeseen logistical issues.
4. Shipping Costs
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Shipping fees are calculated at checkout based on the delivery address, product weight, and shipping method.
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Any customs duties or taxes for international orders are the responsibility of the customer.
5. Order Tracking
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Once your order is shipped, you will receive a tracking number via email to monitor your shipment.
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You can track your order directly on the carrier’s website.
6. Delivery Issues
If your order is delayed, lost, or damaged during shipping:
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Contact our customer service team immediately.
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Provide your order number and a brief description of the issue.
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Our team will work with the carrier to resolve the issue and offer a replacement or refund if necessary.
7. Contact Us
For any questions regarding shipping:
